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Ten years turning learning intomeasurable business performance.

From the support floor to AI systems architecture. Every role here moved a number the business cared about.

0+ yrs
across L&D and AI
0K+
learners trained
$0K+
in training cost removed
0+
AI agents in production

From the floor to the architecture.

Each move widened the mandate: train the people, design the programs, scale them across a global org, then build the AI that runs them.

2015
Learned to teach under pressure
247.ai

Training every new hire on a live support floor

2019
Made L&D a measurable discipline
Accenture

Multi-format program design across client teams

2022
Scaled learning across a global org
Moody's Ratings

Standardized production for worldwide teams

2025
Started building the systems
Independent

AI that automates discovery through delivery

Independent Consultant
AI-Native L&D Architecture
AI-Enabled L&D Architect & Platform Designer
Mar 2025 - Present
Bangalore, India
Current

I architect the AI infrastructure that eliminates weeks of manual L&D discovery and design. By building AI-native platforms like Solara, I compress the discovery-to-delivery cycle into minutes while maintaining rigorous instructional standards through human-in-the-loop validation.

0s
to a validated learning blueprint
0+
automated daily discovery jobs
0
AI products in the Solara ecosystem
Architected Smartslate, an AI-native L&D platform that compresses programme discovery and design from weeks to under 45 seconds.
Built a 7-stage contextual discovery pipeline (Polaris) integrating Claude, ChatGPT, and Perplexity for pedagogically sound design documentation.
Developed 'Constellation', an automated artifact repository that reviews multi-format media (PDFs, videos, notes) to flag instructional design gaps.
Integrated ADDIE, Bloom's Taxonomy, and performance-mapping frameworks as the engineering backbone of autonomous L&D systems.
Solara PolarisConstellationLangGraphMCPRAGNext.jsPython
Moody's Ratings
Moody's Ratings
Global Scale & Standardization
Instructional Designer | Lead: Video Based Learning
Sep 2022 - Mar 2025
Bangalore, India
2.5 years

I transformed video-based learning for a global ratings agency from slow, bespoke production into a scalable, automated engine. Standardized templates and automated workflows enabled rapid global delivery without sacrificing financial rigor or compliance.

0%
less content production time
0%+
module completion rate
Production Efficiency60% saved

Systematic automation and template standardization cut build cycles.

Curricula Completion90%+

Chunked content design and adult learning principles drove high engagement.

Led global video-based learning development, creating the standardized infrastructure for international business units.
Reduced production time by 60% via automated pipelines, allowing for faster response to business velocity.
Achieved 90%+ completion on complex financial curricula through iterative feedback loops and chunked design.
Built scalable content frameworks that enabled the team to absorb increased demand without linear headcount growth.
Articulate StorylineStandardized TemplatesSCORMLMS AdminVideo Ops
Accenture
Accenture
Measured ROI & Automation
Instructor Analyst → Senior Analyst
Jan 2019 - Sep 2022
Bangalore, India
3.75 years

I owned L&D for 300+ employees across 16 client teams, pioneering blended learning models that delivered measurable six-figure savings. I bridged the gap between manual upskilling and automated auditing, ensuring retention while slashing training time.

$0K+
training cost saved
0%
less learning time (F&A)
0+
lines of VBA automating audits
Time-to-Competency70% faster

Blended models reduced learning time while holding knowledge retention.

Program ScalabilityPortfolio Standard

New Joiner Training adopted as the standard onboarding for F&A and HRO.

Designed a New Joiner Training suite (4 modules, 20+ topics, 50+ assessments) adopted as the portfolio standard.
Delivered $140K+ in measured cost avoidance across F&A and HRO client upskilling programs.
Engineered a 1,400-line VBA automation suite to eliminate weeks of manual TNA reporting overhead.
Maintained 54% knowledge retention parity despite cutting training time by 70% for a key F&A client.
VBA AutomationBlended LearningTNAE-LearningGamification
247.ai
247.ai
Where it started
Senior Executive
May 2015 - Dec 2017
Bangalore, India
2.5 years

The L&D instinct started on a live support floor. Alongside running operations for a US retail giant, I trained every new hire and owned quality and refresher coaching until they could run solo. The results got noticed fast.

0x
top performer, months running
0 mo
to the leadership track
Ran back-end support for a US retail and eCommerce giant, resolving seller and buyer issues end to end.
Trained every new hire on process and owned QA and refresher coaching until they operated independently.
Named top performer three months running and flagged for leadership inside 24 months.
Customer SupportQATrainingProblem Solving

Where learning science meets systems engineering.

Programme leadership & strategy

L&D LeadershipStakeholder ManagementROI MeasurementResource AllocationGlobal Remit ManagementAgile for L&D

Instructional science & design

ADDIE ModelBloom's TaxonomyCurriculum ArchitectureAdult Learning TheoryBlended LearningGamification

Development & operations

Video-Based LearningE-Learning DevelopmentArticulate StorylineStandardized TemplatesLMS AdministrationSCORM / xAPI

AI & technical architecture

AI-Native L&D DesignTNA AutomationWorkflow OrchestrationAgentic WorkflowsVBA / Custom ScriptingRAG Architecture

Languages

  • EnglishNative, professional
  • MalayalamNative
  • HindiFluent, professional
  • TamilConversational
  • KannadaConversational

Education

Bachelor of Commerce (B.Com)
Sindhi College of Commerce
Bangalore, India · 2012 - 2015
  • Built the foundation in business administration and analytical thinking.
  • Taught myself to code through college and shipped my first web applications.

Let's build your capability engine.

Open to L&D leadership roles, AI-in-learning strategy, and advisory. If you are scaling a learning function or clearing its bottlenecks, let's talk.

Get in touch
not.jitin@gmail.com LinkedIn